Collection Agent (Field Visits) - Labuhan Batu

Join Infomedia Nusantara as a Collection Agent (Field Visits) in Labuhan Batu, Sumatera Utara. This role is ideal for individuals who are proactive, detail-oriented, and passionate about customer service. As a Collection Agent, you will play a crucial role in maintaining our company's financial health by visiting customers' locations to collect outstanding payments.

Infomedia Nusantara is a trusted name in the financial services industry, known for its commitment to excellence and customer satisfaction. With a strong presence in Labuhan Batu, we offer a dynamic and rewarding environment for professionals looking to make a difference.

In this role, you will be responsible for visiting customers' locations, negotiating payment plans, and ensuring timely collections. You will use tools like GPS-enabled devices and mobile apps to track your visits and manage customer interactions efficiently.

📋 Tanggung Jawab Pekerjaan

• Visit customers' locations to collect outstanding payments.
• Negotiate payment plans and follow up on overdue accounts.
• Document all interactions and collections using mobile apps and GPS-enabled devices.
• Provide excellent customer service and maintain positive relationships with clients.
• Report daily collections and follow up on unresolved accounts.
• Stay updated on company policies and procedures related to collections.
• Ensure compliance with all relevant laws and regulations.
• Participate in team meetings and training sessions to improve skills and knowledge.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in collections or a related field.
• Strong communication and negotiation skills.
• Proficient in using mobile apps and GPS-enabled devices.
• Detail-oriented with a high level of accuracy.
• Ability to work independently and manage time effectively.
• Valid driver's license and reliable transportation.
• Knowledge of local markets and customer preferences in Labuhan Batu.
• Familiarity with financial services and collections processes.

🛠️ Keahlian

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